FocusDrive Support

Get help with the app. If you can’t find an answer, contact us.


Frequently Asked Questions

Getting Started

Premium Subscriptions

Technical Issues

Free Journeys


Troubleshooting

Location Issues

  1. Go to iOS Settings → FocusDrive → Location → “While Using the App”
  2. Enable “Precise Location”
  3. Restart the app

Subscription Issues

  1. Check the App Store subscription status
  2. In the app, go to Settings → Restore Purchases
  3. Verify your Apple ID
  4. Restart the app
  5. Contact support if needed

Performance Issues

  1. Close and reopen the app
  2. Restart your device
  3. Update iOS
  4. Free up device storage
  5. Remove and reinstall the app if necessary

Report a Bug

Include:

  1. Device model (e.g., iPhone 14 Pro)
  2. iOS version (Settings → General → About → iOS)
  3. Steps to reproduce
  4. What you expected
  5. What happened
  6. Screenshots if available

Email: [email protected]


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